Rabu, 03 Oktober 2012

Learning Great Communication Skills

To be successful in life, you need to have great communication skills, involving not only talking, but also listening. Communication allows you to make a connection to another person while gaining an understanding of what that individual has to say. Many people do not realize that communication involves many different forms, each that must be mastered, which includes oral, written, and even visual. Once you become highly skilled with communication skills, you will find that life is easier, on a personal and business level.


However, poor communication skills result in all types of problems such as:
Inaccurate messages sent or received Important directions being misunderstood Confusion over questions asked Concern regarding level of performance Trust being damaged or broken


The truth is that communication skills on any level are critical. For instance, in the business world, being able to communicate with other employees, vendors, sales staff, managers, and of course customers, means better business overall. Communication on a personal level ensures misunderstandings between couples, parents, children, and friends are avoided. As mentioned, communication is not just talking but also listening, which includes:


Passive Listening


Passive listening involves hearing spoken words but not absorbing them or taking action, if necessary.


Active Listening


Active listening involves hearing and understanding words spoken, which means you then have the ability to take any appropriate action.


In addition, every person should learn ways to use open-ended questions when trying to get someone to make a commitment. Finally, learning ways to read body language is another form of communication that is quite powerful. Some people call this "silent communication", which is a great form that should not be overlooked. Remember though that good communication does not mean confrontation.


Good personal communication boils down to breaking out of the traditional mold by making a concerted effort to improve life. Yes, this requires discipline and time but knowing how to communicate the right way is worth the investment. Once you master skills for listening and hearing, you will find that life is much easier. For you to learn good communication skills, you must have all of the following:


Respect


Remember that just because you are respectful in a conversation does not mean you are in agreement with what the other person is saying. In fact, you might have vast differences but showing respect is what helps you hear the other person's point of view and perhaps, you might learn something.


Listen


One of the hardest communication skills people have to learn is being a good listener. This is not just listening, but hearing what the person is saying so you can analyze the information. With this, you would then know the next steps to take.


Willingness


Be willing to communicate and remember that communication is often challenging but by talking and listening, you actually grow personally by being in better control and showing patience.


No two people communicate the same way. Everyone uses different words, has different skills levels, and uses different methods for getting points across. All you need to do is worry about yourself, being patient and accepting the fact that good communication skills put you in better control.


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